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Faq

Hours of Operation

We are open from 11:00AM to 8:00PM, Monday to Friday.  11:00AM to 7:30PM Saturday & Sunday.  Closed on  September 2nd, 2017, Christmas and Chinese New Year Day.

To receive alerts pertaining to unexpected closures, please follow us on Twitter @tapphongtrading

 

Return & Exchange Policy

We do not offer any refunds or credit notes.  Merchandise can be exchanged within 10 days from the date of purchase for an item(s) of equal or greater value.  All items must be unused, in its original packaging, and accompanied by the original receipt.

All gift cards, sale and clearance items are final sale.

 

Shipping

We offer free shipping within the Greater Toronto Area (GTA) for purchases of $700.00 or more before taxes. The purchase of appliances and take-out containers are excluded from the total.

At present, we do not ship any orders outside of North America.

 

Gift Cards

Gift cards are available in the following denominations: $25.00, $50.00, $100.00, $150.00 and $200.00