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COVID UPDATE

Effective April 8th 2021: Due to the most recent emergency break lockdown we will only be opened strictly for curbside pick up. Please send all orders to order@tapphong.com. Advance payment via etransfer and a minimum of 24 hour notice is required.

Faq

Hours of Operation

Monday to Sunday: 10AM to 6PM

Effective March 15th, 2021: We have reopened for in-store shopping, a maximum of 15 customers will be allowed in store at a time after which point a lineup will be formed outside of our store if we reach capacity.

For customers concerned about long lineups we strongly encourage you to submit your order to order@tapphong.com for in-store pickup and ask that you provide a minimum of 24-hour advanced notice. All pre-orders must be paid in advance prior to pickup through E-transfer.

Return & Exchange Policy

We do not offer any refunds or credit notes.  Merchandise can be exchanged within 10 days from the date of purchase for an item(s) of equal or greater value.  All items must be unused, in its original packaging, and accompanied by the original receipt.

All gift cards, sale and clearance items are final sale.

Shipping

We offer free shipping within the Greater Toronto Area (GTA) for purchases of $600.00 or more before taxes. The purchase of appliances and take-out containers are excluded from the total.

At present, we do not ship any orders outside of North America.

Method of Payment

We accept cash, debit, credit, Wechat Pay, Alipay, EFT and Etransfer.

Gift Cards

Gift cards are available in the following denominations: $25.00, $50.00, $100.00, $150.00 and $200.00